Where do you deliver?

We currently only ship within the United States. If you have any questions or concerns about delivery, please contact us at:

TEL: 646-952-0090

Email: info@shiro-shiro.us


How long do SHIRO products last?

When unopened, all of our products have a shelf life of 3 years. After product has been opened, please use as quickly as possible.

*Some of our products are labeled with expiration dates.


How should I store SHIRO products?

We recommend storing our products away in the shade away from direct sunlight, high temperatures, and high humidity.


Can you send me sample SHIRO products?

We do not offer samples of our products. At our stores, we have product advisors that can help select which products are right for you. There are also product testers available for trying products before purchasing.
If you have any questions or skin care concerns, please contact us at:

436 West Broadway
New York, NY 10012

TEL: 646-952-0090

Email: info@shiro-shiro.us


Do you test on animals?

SHIRO does not perform product testing on animals, and make sure that our partners do not as well.