Subject: Temporary Closure of Customer Support Service [Fri, Sep. 18 – Wed, Sep. 23]
Thank you for your continued patronage of SHIRO.
Please be advised that our Customer Support Centre will be temporarily closed during the Silver Week holiday period in Japan as outlined below.
■ Temporary Closure Period
Friday, September 18 – Wednesday, September 23
• Inquiries (Toll-free number & Contact form) Inquiries received after Friday, September 18 will be handled sequentially starting Thursday, September 24.
• Shipping of Ordered Products
Please see below for the dispatch schedule:
Order Period: Thursday, September 17 – Wednesday, September 23
Dispatch Date: From Thursday, September 24 onwards
We apologize for any inconvenience this may cause and greatly appreciate your understanding.
[Contact Information]
SHIRO Co., Ltd. Customer Support
E-mail: info@shiro-shiro.us